Navigating the Lion City: A guide to Singapore's business etiquette and superstitions
Embarking on a business trip to Singapore can be akin to stepping into a cultural kaleidoscope! Before you prepare to mingle with the local crowd, let’s take a look at 10 business etiquettes and superstitions that will keep you in good standing (and good spirits) in the Lion City.
- The business card waltz: In Singapore, a business card is more than just a piece of paper; it's an extension of the person. Present and receive cards with both hands as a sign of respect. Take a moment to study the card thoughtfully before placing it in your cardholder or on the meeting table in front of you.
- Unlucky numbers: If you're planning to gift your Singaporean counterparts with a set of something, aim to gift in even numbers (e.g. two boxes of cookies) as even numbers are associated with auspiciousness and good fortune. Although try to avoid the number four – it sounds like 'death' in Mandarin and you’ll notice it’s often missing from building floors. Stick to eights if possible – they're much luckier and won't have anyone thinking about the final judgement.
- The art of chopstick placement: At a business dinner, where you place your chopsticks can be as important as where you place your commas in a contract. Never stick them upright in your rice bowl; it resembles incense sticks for the dead. Instead, rest them on your chopstick holder or the edge of your plate when not in use.
- Cutting your own cake? Not so fast: It's believed that cutting your own cake is bad luck. Delegate the slicing to someone else to allow good fortune to flow freely.
- The tick-tock taboo: Gifting a clock or a watch is a definite no-no in Singapore. It symbolizes the running out of time and in some cultures, it's akin to sending a person off on their final journey. Gifting shoes should also be avoided as the Mandarin equivalent to shoes is “evil and demonic forces”….yikes! Stick to less ominous presents to ensure your business connections stand the test of time.
- Toasting traditions: If you're toasting to success, never raise your glass higher than your host. It's a subtle hierarchy - keep your glass respectfully lower, and you'll raise your standing.
- Teatime etiquette: When tea is offered, accept with both hands and sip with the poise of a tea connoisseur. Rushing through it is as frowned upon as fast-forwarding through the climactic scene of a movie.
- Seating hierarchy: Offer the most senior person the seat of honour, typically the one furthest from the door. It’s a sign of respect and recognition of their status.
- The left hand is a no-go: When passing or receiving anything – from documents to gifts – use your right hand or both hands. The left hand is traditionally associated with, let's say, less sanitary activities.
- Respect the queue: Singaporeans hold the humble queue in high regard, whether it's at a hawker centre or in a corporate setting. Skipping the line is as frowned upon as a false start in a sprint – stay in your lane!
Remember, in Singapore's business world, it's the little things – like respecting superstitions and etiquette – that can make the biggest impact. Respect the traditions, and you'll fit right in!
Embarking on a business trip to Singapore can be akin to stepping into a cultural kaleidoscope!